TERMS & CONDITIONS

Last Updated: January 31, 2025

Welcome to Craft College Consulting! By accessing or using our website (the “Site”) and/or purchasing any products or services (collectively, the “Offerings”) from CRAFT CCC, LLC d/b/a Craft College Consulting (“CCC”), you (“you,” “your,” or “Client”) agree to be bound by the following Terms & Conditions (these “T&C”). If you do not agree to these T&C, please refrain from using the Site or purchasing Offerings.

1. ACCEPTANCE OF TERMS

  • By completing a purchase, downloading materials, or otherwise using the Site, you acknowledge that you have read, understood, and agree to these T&C.
  • For any long-term or high-ticket services offered by CCC (such as our College Journey or College Quest consulting packages), additional terms detailed in our Client Services Agreement (CSA) will apply. In the event of a conflict between these T&C and the CSA, the CSA prevails.

2. CHANGES TO TERMS

  • CCC may update these T&C at any time. We will post the revised version on our Site with a “Last Updated” date. By continuing to use the Site or Offerings after updates, you accept the modified terms.
  • We encourage you to review these T&C periodically to stay informed of any changes.

3. DESCRIPTION OF OFFERINGS

  • Digital or Short-Term Products: We may sell digital products (e.g., guides, workbooks) or short-term services (e.g., YouScience bundle or mini-consultations).
  • Consulting Services: We also provide more extensive consulting packages, governed by our Client Services Agreement where relevant.
  • CCC strives to describe and display each Offering accurately. However, we do not guarantee that the descriptions, images, or any other content are error-free or entirely current.

4. PAYMENT & BILLING

  • Pricing: All prices are listed on our Site or checkout page. We reserve the right to change prices at any time without prior notice.
  • Payment Methods: We accept major credit cards and other payment methods listed at checkout.
  • Platform Fees: If using a third-party platform (e.g., Kajabi, PayPal, Stripe), you agree to abide by that platform’s terms and that certain fees or charges may apply.

5. REFUNDS & CANCELLATIONS

  • Digital Products: Due to the nature of digital content, all sales are typically final unless stated otherwise on the product page. Please review the product description carefully before purchasing.
  • Short-Term Services: If a short-term service or mini-consultation is canceled by you, any refund or rescheduling option will be governed by the policy stated at the time of purchase or on our Site.
  • High-Ticket Services: If you purchased a comprehensive package or hourly consulting service, our Client Services Agreement governs refund and cancellation policies. Where there is a conflict between these T&C and the CSA, the CSA controls.
  • Platform Fees: In the event a refund is issued, we reserve the right to deduct any platform service fees charged by third parties (e.g., Kajabi, Stripe, PayPal).

6. INTELLECTUAL PROPERTY RIGHTS

  • Ownership: All content and materials (e.g., text, images, videos, trademarks, logos, designs) provided on the Site or through our Offerings are owned by or licensed to CCC and are protected by intellectual property laws.
  • License: When you purchase or download a digital product from CCC, we grant you a non-transferable, non-exclusive, revocable license for personal, non-commercial use only, unless otherwise specified.
  • Prohibited Uses: You agree not to reproduce, resell, distribute, modify, or create derivative works from any CCC materials without express written permission.

7. DISCLAIMER OF WARRANTIES

  • General: All Offerings are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
  • No Guarantee of Results: We do not guarantee specific academic, admissions, or financial outcomes from the use of any product or service. You accept that results vary based on individual circumstances.

8. LIMITATION OF LIABILITY

  • Indirect Damages: CCC shall not be liable for any indirect, special, consequential, or incidental damages arising out of or related to your use of our Offerings or the Site.
  • Cap on Liability: In no event will CCC’s total liability to you exceed the amount you paid for the specific product or service giving rise to the claim. For high-ticket services governed by the CSA, the liability limits stated in the CSA apply.

9. INDEMNIFICATION

  • You agree to indemnify and hold harmless CCC and its officers, employees, contractors, and affiliates from and against all liabilities, claims, damages, and expenses arising from your use or misuse of the Site or Offerings, or your breach of these T&C.

10. THIRD-PARTY LINKS

  • The Site may contain links to third-party websites or resources. We do not control or endorse these external sites and are not responsible for their content, products, or services.

11. GOVERNING LAW & DISPUTE RESOLUTION

  • These T&C are governed by and construed in accordance with the laws of the State of Michigan, without regard to conflict of law principles.
  • Any dispute related to these T&C that cannot be resolved through good-faith negotiation shall be brought in the state or federal courts of Kent County, Michigan.
  • If you have purchased a consulting package covered by the Client Services Agreement, the dispute resolution provisions in the CSA will control for any claim arising from that service.

12. SEVERABILITY

  • If any provision of these T&C is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.

13. ENTIRE AGREEMENT

  • These T&C, together with any additional policies or terms referenced (like the Client Services Agreement for certain offerings), constitute the entire agreement between you and CCC regarding your use of the Site and purchase of our Offerings.

14. CONTACT INFORMATION

  • If you have any questions about these T&C, please contact us at: